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Under Allison Kirkby, British Telecom is no longer the BT it once was. What began as a domestic restructuring has evolved into something far more consequential: a redefinition of how connectivity itself is organised, governed and valued. Nowhere is this shift more visible than within BT Worldwide.
BT under Allison Kirkby is no longer behaving like a traditional European telecom operator. It is no longer optimizing a legacy structure, nor defending historical assets. Instead, it is redefining what a telecom company is allowed to be in the AI era.
Allison Kirkby is not cutting costs. She is reshaping BT, stripping it to its essence. While global data consumption is at an all-time high, BT is reducing its workforce by 40%. This is not a conventional restructuring; it is the deliberate birth of a software-defined telecom, where AI is not just a tool, but the new engineer.
